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This study analyzes the impact of packaging-free practices in food retail stores, particularly supermarkets, on customer loyalty.

Based on the literature on the impacts of sustainable practices and corporate social responsibility (CSR) policies on consumer behavior, this study defined a set of seven hypotheses that were tested using data collected from 447 consumers that regularly buy food products at supermarkets. The data were subjected to structural equation modeling using SmartPLS.

This study confirmed that packaging-free practices positively influence brand image, brand trust, satisfaction and customer loyalty. The expected positive impacts of brand image and satisfaction on customer loyalty were also confirmed. However, the expected impact of brand trust on customer loyalty was not confirmed.

This article demonstrates how a competitive sector can reap benefits from implementing sustainable practices in the operational domain, particularly by offering packaging-free products at the point of purchase. Thus, as recommended, general retail stores (e.g. supermarkets) gradually increase the stores' offering of packaging-free food products, as this practice has been shown to have positive impacts not only on brand image, but also on customer satisfaction and loyalty.

This study extends the literature on the effects of sustainable practices on customer loyalty, by focusing on a specific practice. Furthermore, this study contributes to the advancement of research on packaging-free practices in retail by developing a research framework and providing evidence on the direct and indirect effects of this specific practice on customer loyalty.

The purpose of this paper is to explore the care provision of charity organizations that assist people in situations of economic vulnerability. After analyzing central theoretical elements of kinning, the authors contend that charity organizations function as symbolic families for people in need.

Ethnographic fieldwork was performed in two sites of a large catholic charity organization in the outskirts of Barcelona. Ethnographic fieldwork included participant observations and informal interviews with individuals located under the official poverty threshold.

Symbolic family bonds among different individuals are created through the entwining of interconnectedness, obligation and commitment, sense of belonging, interdependence and the projection of symbolic spaces of hearth. The authors propose the term of “disposable families” (akin to that of Desmond’s, 2013 for dyadic relationships) because a remarkable feature of these bonds is its short-term nature.

The consideration of charities as symbolic families offers new insights into their social role and may contribute to reshaping the social function within emergency situations.

This research opens new ground for the understanding of charities as something else than care providers, as the relational dimension with clients extends beyond the conventional patron/client relationship. This fact has particular relevance in an economic context of post-crisis, with the Welfare State withdrawal and a deterioration of the traditional sources of informal support.

The aim of the paper is to ethnographically detail the poverty-shame nexus in contemporary Spain, and to highlight the contradictions of the newly adopted consumption-based models of inclusion led by charities.

Drawing on 39 cases out of a sample of 78 gathered through two long-term research projects, the paper employs a mixed-methods approach that mainly draws on a multi-sited ethnographic approach and interviews.

The paper ethnographically documents major contradictions that shed light on the complex relationships between poverty, shame, work and consumption in modern societies.

This paper analyses the sources of shame in the experience of poverty and downward mobility, but also it opens new ground for understanding the complex poverty–shame nexus and lets some questions unanswered.

The contradictions highlighted shed light on the complex relationships between poverty, shame, work and consumption that may inform modern policies to fight poverty. Ethnography gives voice to these individuals that currently experience an increasingly precarious and unequal modern world.

The paper contributes to a better understanding of the processes that underlie modern poverty and downward social mobility and points out the contradictions generated by consumption-based models of inclusion.

While the poverty-shame nexus has been already analyzed from the point of view of stigma and exclusion from the labor market, the links between a growing consumerism and the neo-liberal values that underlie our modern societies are largely unexplored. The ethnographic contribution and the detailed case studies are also original in the case of Spain.

Development studies rarely measure the impact of value chain strategies on performance. The purpose of this paper is to quantify the perceived contribution of strategies to the performance of three honey value chains in Brazil.

The value chain structure-conduct-performance (SCP) framework was used to select strategies and two performance indicators, honey production growth and local value-added. In a conjoint study, experts were asked to judge the contribution to the two performance indicators of several hypothetical combinations of value chain strategies.

According to the experts, adoption of specialised technical assistance, sharing resources at the production step, increase in exports, and organic certification were the strategies which contributed the most to performance. Simulations suggested that some honey value chains could have greatly increased their performance with these higher pay-off strategies.

Quantifying the perceived impact of individual strategies contributes to improved evaluation of development interventions.

Outcomes also show that conjoint analysis is a useful method for policy evaluations in data scarce situations.

The paper combines an extended SCP framework for strategy selection and conjoint analysis for strategy evaluation of value chains.

This paper aims to exemplify the use of project management tools in the scheduling of aircraft maintenance activities. This process is known as maintenance, repair and overhaul and it has gained importance within the aeronautical sector due to its expected growth in the coming years; however, it also faces increasing competitiveness in its market. This fact gives rise to the need of acting in maintenance management and seeking lower costs while maintaining the quality of the service provided. The purpose of this paper is to propose the structuring of a procedure that aims to reduce the total maintenance time (downtime) and guarantee the delivery of the aircraft on time.

The paper, through a case study at a Brazilian aircraft maintenance center, used critical path method and critical chain project management, the latter being derived from the theory of constraints, with the purpose of analyzing resources systematically and synchronizing the activities in the precedence network.

As a result, it is shown that downtime can be reduced from 11 to 5 days and improvements are proposed to achieve greater market competitiveness.

This paper demonstrates the competitive advantage that resulted from the application of project management tools in the aircraft maintenance planning and execution.

The purpose of this paper is to understand the motivations behind teleworkers’ role transitions in a coworking office and how these motivations shape role communication between independent workers in a shared office.

This paper draws upon observation, in-depth interviews (n=23) and temporary membership in the organization.

Self-enhancement and self-validation motivations work in concert to prompt individuals to capitalize on the networking opportunities that come with membership in this office and individuals strategically position an occupation-framed version of their identity in these networks.

Only one coworking office was studied. However, this is countered by the richness of the data.

Communication managers whose organizations employ teleworkers are encouraged to provide ongoing social and task-related support to their teleworkers; coworking site proprietors are encouraged to ensure members understand what is expected of them when they join a coworking office.

As teleworking is a widely-used flexible work arrangement, this study advances knowledge of teleworker management.

Scholars have not yet explored how individuals use coworking spaces and what motivates teleworkers to establish their role identities in mixed offices.

The paper describes patterns of study on innovation in the regional economic resilience literature regarding methods and findings.

This study is a descriptive one and it uses, as a method, the scoping review based on Scopus and Web of Science databases. Forty-eight theoretical-empirical papers were thematically coded, and analyses were conducted using R packages and MaxQDA.

Innovation has been used narrowly in the regional resilience literature, considering the variables, the types of shocks and the analyzed loci. From the sampled papers, this study suggests that, depending on the operationalization, the addressed relationship can be positive or negative, which still needs further investigation. In addition, the study identified two lines of research. The first, characterized by quantitative research, secondary sources and multivariate analyses, focuses on testing predictive regional resilience models based on innovation-related variables. The second, characterized by qualitative or multi-method approaches, is more concerned with explaining the knowledge accumulation and the learning capacity related to regional innovation.

The paper’s findings show a restricted view of the innovation–resilience relationship. Although this study does not present a meta-analysis, it reveals gaps for future research. Some suggestions can be highlighted, such as (1) expanding knowledge about innovation as a predictor of resilience, (2) the theoretical development of this relationship to guide empirical investigations and (3) studies that consider the meso or micro level, approaching the role of actors in fostering innovation in the regional resilience process.

This paper fulfills an identified need to investigate how innovation has been operationalized in regional resilience empirical research.

Latin American liberation theology has become one of the more dynamic and controversial intellectual forces of contemporary Latin American politics. Although identified with a minority left‐wing perspective, liberation theology constitutes an important component within the larger context of progressive change in the political orientation of the Church in recent years. The chief inspiration for liberation theology stems from the Conference of Latin American Bishops at Medellin in 1968. The central theme of the Medellin conference was that Latin America lives beneath a tragic sign of under‐development: hunger, misery, illness, infant mortality, inequalities of income; tension between classes and outbreaks of violence; the lack of participation of people in decisions affecting the common good; an external position of neo‐colonial dependency. The privileged classes, it alleges, are insensitive to the miseries of the marginal sectors and frequently resort to force to repress opposition with “anti‐communism” or “keeping order” as the justification for their actions.